Support

Software & Settings

Download Set Up Instructions
Software Settings
Login Phone Numbers
Passwords & User Ids
Setting up Outlook Express E-mail
Accessing Web Mail
Newsgroups




Download Set Up Instructions
 
Download the instructions to set up your Dial Up internet connection.

Windows 98
Windows 2000
Windows XP
 Windows Vista

 
Download the instructions to set up a High Speed connection (DSL and Wireless).

Windows XP
Windows Vista

All other Window platforms and Mac users must use the Connection Manager CD.
 

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Software Settings
 
Use the settings listed below to configure your software to connect with our servers.
Server Account Type: PPP
Cyg.Net Domain Name: www.cyg.net
IP Address: Server Assigned
News Server: news.cyg.net
Outgoing Mail Server: mail.cyg.net
Incoming Mail Server: mail.cyg.net
DNS1 (primary): ns1.cyg.net
69.41.192.2
DNS2 (secondary): ns2.cyg.net
69.41.192.20

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Login Phone Numbers
 
To change the number in Windows:
  • Open My Computer
  • Select Dial-Up Networking
  • Click on Cyg.Net Connection
  • Select Properties
  • Choose an appropriate login telephone number from the list below that is a local call from your location.
  • Click OK.
   
Stratford (519) 272-1136
Milverton (519) 595-9543
Kitchener Waterloo (519) 885-1697
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Passwords & User Ids
 

Your User ID is the first part of your e-mail address (yourname@cyg.net) User IDs can be 3-16 characters long. They can not start with a number, contain an underscore and any other special character and are all lower case.

Your password is determined by yourself and support when you open your account. Your password is 3-16 characters long and can be a combination of both numbers and letters and can contain both upper & lower case.

To change a User ID or password, contact support at 272-0451. Only Cyg.Net can change a user ID or password.

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Setting up Outlook Express E-mail
 
Setting up Outlook Express E-mail Account:
  • Open your Outlook Express e-mail program
  • Click Tools on the menu bar
  • Click Accounts
  • Click Add
  • Click Mail
  • Enter your Display name (the name people see when they receive your e-mail)
  • Click Next
  • Enter your full e-mail address (userid@cyg.net)
  • Click Next
  • Enter mail.cyg.net as the incoming mail server
  • Enter mail.cyg.net as the outgoing mail server
  • Click Next
  • Enter your User ID in the account name box
  • Enter your Password
  • Click Finish
  • Shut down your computer and restart

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Accessing Web Mail
 
Web Mail from Cyg.Net Internet makes it easy for you to check your email anywhere there is access to an internet connection. View, reply or forward a message, view attachments, send a new email or set up your vacation alert. Check your email at a friend's house, while on vacation or at a meeting in another city. Just remember to take your User ID and Password with you - that's all you need to access your e-mail from anywhere in the world.
 
To access Web Mail:
  • Log onto www.mornington.ca
  • Click Web Mail
  • Enter User ID and Password
  • Click Log in
 
Once you have entered into the Web Mail, your will see INBOX and a number. This indicates the number of messages that are there. Click on the number to view the messages.

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Newsgroups
 
Cyg.Net provides access to over 20,000 newsgroups. News Reader software lets you read and post messages, and can be downloaded free from Tucows or ZDNet. Microsoft Outlook can also be configured to read and post newsgroup messages. Cyg.Net's news server is news.cyg.net.