We want to help you solve any problems you may experience with Mornington Internet Services. We can solve your problem faster if you follow these steps before calling us:
Run Speed Test
- Re-start your computer to see if this solves the problem. Call us if the problem returns.
- Write down the exact wording of any error messages you receive.
- Is the problem e-mail from just one sender or from everyone? To verify, send a test message to your own e-mail address. Check to see if you received the message.
- Stay at your computer while calling us. We may need to check your computer settings.
- Please identify your modem, operating system and software.
- If you have a high-speed connection, please note the results of your High Speed test.
Support is available:
|Mon-Fri: ||8:30am - 9:00pm |
|Sat: ||10pm - 5pm |
|SUN: ||10pm - 5pm |
|Toll Free: ||1-866-263-8692 |
|Telephone: ||519-272-0451 |
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