 | We're here to helpFrequently Asked QuestionsResidential Cellular |
Will I be able to receive discounts if I bundle my cellular service with Mornington's other services (Telephone, Internet & Television)?Yes, you'll be able to receive bundling discounts. Please call or visit a store for details.
Can I become a member of Mornington's co-operative by subscribing to a Mornington cellular plan?Yes, you are eligible to become a member of Mornington's co-operative if you spend $20 per month on Mornington services. Prepaid only accounts are not eligible for membership due to their payment schedule.
What number do I call for customer support?Call 1 800 250 8750 to speak to a Mornington Representative for mobile support.
If you dial #321 on your mobile phone, you can receive updates on your balance and other account information.
Do you offer Cellular service to Business customers?Yes, we have cellular plans and phones available for business. Call our Business Account Manager, Sean Holmes, at 519 595 6548, to choose a mobile plan that best suits your business needs.
Does Pre-Paid work in the United States?Currently, Mornington's Pre-Paid service is not available in the US. Further information regarding fixing this issue will be available at a future date. Please choose your mobile plan accordingly.
Is there a penalty if I cancel my Agreement early?If you are a prepaid client, you may cancel your Agreement at any time. Your services will automatically deactivate if you remain at a zero balance for 120 days or such other period as Mornington may notify you.
Starting February 10, 2013, (1) Take the hardware subsidy provided at the time of activation or upgrade. (2) Then divide the hardware subsidy by the number of months in the agreement term. (3) Multiply the amount in Step 2 by the number on months left in the agreement term.
Example: If you activate a Blackberry Classic on a 24 month Term
Note: There are no cancellation fees charged out for cancelling early. There is a hardware recovery fee charged if applicable.
The Wireless Code establishes basic rights for all wireless consumers and puts new requirements on service providers. This checklist will help you to understand the most important things that the code does for you.
For information on how to sign up for cellular services contact any cellular sales rep at Mornington Communications or email for more information.
Bundle discounts are available on qualified Mobility, Internet, Digital Cable & Web Hosting packages in select service areas. Learn More...
Whether you're matching you phone to your outfit or just trying to protect your phone, we have what you need! Come check out accessories from Otterbox, Casmate, original manufacturer and more.
*Visit our store for more details
